At 10 apk, your privacy is something we take seriously. This Privacy Policy explains what personal information we collect, why we collect it, how it is used, and what rights you have as a registered player in the Philippines. Please read this page carefully alongside our Terms and Conditions to get a full picture of how we operate.
When you register an account on 10 apk, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, contact number, and residential address. During the account verification process, we may also request a government-issued identification document to confirm that you meet the minimum age requirement and are eligible to participate on the platform. When you make deposits or request withdrawals, we collect transaction-related data such as payment method details and transaction history, which is required for processing and for compliance with anti-money laundering regulations. We also collect technical data automatically when you use the platform, including your IP address, device type, browser information, and session activity logs, which help us maintain platform security and improve the overall user experience. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and regulatory compliance.
The personal data we collect is used primarily to manage your account, process transactions, verify your identity, and ensure that the platform operates in compliance with applicable Philippine laws and regulations. We also use your data to communicate important account-related updates, respond to support queries, and, where you have given consent, to send you relevant promotional information about platform features and offers. 10 apk does not sell your personal data to third parties for commercial marketing purposes. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors and identity verification partners — but only to the extent necessary and under strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by law or as part of an investigation into suspected fraud or illegal activity. Any third party that receives your data on our behalf is bound by the same data protection standards that we apply internally, and we conduct regular reviews to ensure those standards are being maintained.
As a registered player on 10 apk, you have a number of rights inrelation to your personal information under applicable Philippine data protection law. You have the right to request access to the personal data we hold about you, and to receive a copy of that information in a clear and readable format. If any of your personal data is inaccurate or out of date, you have the right to request that we correct it promptly, and we will action such requests within a reasonable timeframe. You also have the right to request the deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent and there is no other lawful basis for processing. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact our support team directly, and we will respond to your request in accordance with our obligations under Philippine data protection regulations.
10 apk implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and access to personal data within our systems is restricted to authorised personnel only on a strict need-to-know basis. We conduct regular security assessments and keep our systems updated to address emerging threats and vulnerabilities. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant Philippine regulatory authorities in accordance with our legal obligations and within the timeframes prescribed by law. You also play an important role in keeping your account secure — we strongly recommend that you use a strong, unique password for your 10 apk account, never share your login credentials with anyone, and contact us immediately if you suspect any unauthorised access to your account. Our security practices are reviewed on a regular basis to ensure they remain effective and aligned with current best practices in the online entertainment industry.
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine laws and regulations. Account information is generally retained for the duration of your active account and for a defined period after account closure, in order to comply with our legal and regulatory obligations — including anti-money laundering record-keeping requirements. Transaction records are retained for the minimum period required by Philippine financial regulations, after which they are securely deleted or anonymised. Technical and session data collected for security and platform improvement purposes is retained for a shorter period and is subject to regular review and deletion. If you request the deletion of your account and personal data, we will process your request in accordance with our legal obligations, and any data that must be retained for regulatory reasons will be held securely and used only for those specific purposes. Once the applicable retention period has expired, your data will be permanently and securely deleted from our systems.
10 apk reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine legal requirements. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players through the platform or by email. We encourage all players to review this Privacy Policy periodically so that they remain informed about how their personal data is being handled. Your continued use of the platform following any update to this policy constitutes your acceptance of the revised terms. If you have any questions or concerns about this Privacy Policy or about how your personal data is handled, please visit our FAQ page for further guidance, or contact our support team directly at [email protected]. We are committed to being transparent and responsive when it comes to your privacy, and we welcome any feedback that helps us improve our data protection practices.
Our FAQ covers the most common questions from Filipino players about data, accounts, and platform security. You can also register for a free account or log in to manage your privacy preferences at any time.